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Frequently Asked Questions
A few coaches have a Master's level of education at best. Most can become a trainer or coach with a simple certification. Dr. Sandra is a licensed and professionally trained Doctor of Physical Therapy and received her Master's in Exercise Science and Health Promotion. She has extensive knowledge and clinical expertise in injury management and prevention, exercise prescription, biomechanical evaluation and assessment for swimmers and triathletes. For triathletes and swimmers, you want a coach who understands your sport, the training capacity you are required to perform, and the physical, mental and emotional demands that are required for performance optimization. As our clients, you will receive in-depth technique analyses of your stroke as well as a holistic approach to your health and performance.
Insurance companies often dictate patients' plan of care and treatment options, limiting our patients' recovery potential, extending their recovery timeline, and costing our patients more than they would otherwise need to pay for our care. At Hybrid Performance and Physiotherapy, our focus is to provide evidence-based practice and care, expansive and holistic training and coaching options to allow for you to optimize your recovery experience as quickly as possible so you can return to your sport. We integrate various tools such as stroke technique analyses to determine the root cause of an athlete's pain to aid in recovery, wellness, performance, and injury prevention. Since insurance companies only allow for one condition to be treated at a time, we as Hybrid Performance and Physiotherapy would be limited in our ability to provide comprehensive and holistic care that would allow us to evaluate and assess you as an entire person and athlete.
To start, you can decide between scheduling a 60-minute performance evaluation or a 60-minute consultation online or in-person.
The Sports Evaluation comprises a comprehensive review of your health history, an examination, and the development of a detailed care plan designed to address your sports and orthopedic health concerns.During a 60-minute evaluation, your performance coach will:— Take ample time to listen to your story, understand your concerns, and address any questions or apprehensions you may have.— Conduct a thorough health exam of the involved region, as well as a full body assessment.— Conduct video analysis of your stroke technique. — Discuss the assessment of any findings.— Work collaboratively with you to set personalized goals and develop a comprehensive plan of care that addresses your specific needs. Prior to your appointment, you may be asked to upload in-app video footage of your swimming technique. The Sports Consultation is a conversation that helps you decide if our performance facility is right for you.During a consultation, you’ll:— Share a brief summary of your concerns.— Ask questions about your injury or condition and potential training options.— Learn about various coaching options and how our performance center uniquely brings together exercise prescription, technique analysis, mindset and nutrition coaching.— Receive advice based on your unique situation.Please note that a consultation doesn't establish a client relationship and we will not be able to diagnose or create a comprehensive coaching plan during a consultation.
Sciatica and Back painPossible conditions: Herniated discs, arthritis, nerve entrapment, and degenerative disc diseaseNeck PainPossible conditions: Arthritis, nerve compression causing numbness/tingling down the arm, osteoarthritis/joint degeneration, headaches, and whiplashFoot and Ankle PainPossible conditions: Overuse leading to muscle and/or tendon strain, ligament sprains, fractures, plantar fasciitis, other forms of arch pain, bunionsShoulder PainPossible conditions: "Swimmer's Shoulder", arthritis, strained rotator cuff, bursitis, frozen shoulder, impingement, tendinitis, rotator cuff tearSports InjuriesWe work with professional, high school/college athletes, and weekend warriorsWe often work in collaboration with your coaches, trainers, and health team to make sure we are delivering great care with your other providers to provide a holistic and comprehensive approachHip and Knee PainPatellofemoral pain syndrome, IT band syndrome, patellar tendon strain, muscle strains in quad/hamstrings/adductors, ACL/PCL/MCL and Meniscus injuries, bursitis Hip Labral tearsPre- and Post SurgicalMeniscectomyLigament repair (ACL/PCL/MCL/LCL)Arthroscopic debridementTotal/partial knee replacementTendon repairFracturesBunionectomyBone spur removalFractures or FusionsLigament (ATFL) repairAchilles tendon repairTotal hip replacementArthroscopic Hip DebridementLabral or tendon repairMicrodiscectomyLaminectomyFusionDisc replacementSpinal Cord SurgeryLabral RepairRotator Cuff SurgeryTendon rupture repairPost-traumatic fracture internal fixationNerve relocation
Our performance facility operates out-of-network, meaning we are not contracted with any insurance companies. However, this doesn't mean you have no coverage. Each insurance company has its own out-of-network policy, so you'll need to check with your provider to understand your out-of-network benefits and reimbursement requirements. Services like Reimbursify can simplify this process for you. If you would like a super bill, please ask at checkout and we will email an itemized bill for those interested in insurance reimbursement to independently submit to your insurance company.
To cancel or reschedule your appointment, you must notify us at least 24 hours in advance. You can do so by emailing, texting, or calling. In the event that you are unable to keep an appointment, please contact us as quickly as possible. We request cancellation or rescheduling 24 hours prior to visits to allow other athletes to have access to that training time. Visits that are cancelled less than 24 hours prior to the visit time, or are not cancelled at all will be billed as a full session due to scheduling inconveniences.E-mail, phone call, or text are all suitable means to communicate visit cancellation if the message is sent 24 hours prior to the visit start time.
Yes! We gladly accept Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). You can pay using your HSA or FSA debit card or submit your invoices to your HSA/FSA provider for reimbursement. Remember, FSAs often expire at the end of the year, so make sure to use your funds before they do!
In general, qualifying healthcare expenses include the cost of treatment or prevention of disease. If you believe an exercise program or nutrition guidance, such as what we offer, would benefit your medical condition, we recommend discussing this with your physician. They may provide you with a Letter of Medical Necessity.
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